Sensitivity
The same holds true with sensitivity levels of emails as it does with CYA. If an email you are sending sounds or reads peevish, try using different verbiage, include a smiley face, or just call the person on the phone. The precautions you take now will save you valuable time, energy and headaches later.
By the way, there isn’t a smiley face big enough to counter act some scenarios. Don’t fire, reprimand, or otherwise scold a co-worker via email. Talk about tacky!

1 comments:
Ever heard of the song cold hearted bitch? Ya...she doesn't know much about sensitivity.
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